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Frequently asked questions

Fitment, warranty, shipping and returns — answered plainly.

Will the used engine fit my vehicle?

We match every engine to your year, make, model and engine size — and to your VIN when you provide it. The 8th digit of most VINs identifies the engine code, which is the most reliable way to confirm an exact fit.

What does the 90-day warranty cover?

It covers internal mechanical failure of the engine block, heads, crankshaft, camshaft and other internally lubricated parts for 90 days from delivery. Labor, towing, fluids and accessories are not covered. See the full warranty policy for details.

Is shipping really free?

Yes. Shipping is free to residential and commercial addresses in the 48 contiguous US states. Alaska, Hawaii and international orders are quoted separately.

Do I need to send back my old engine (core)?

Ask your specialist when you get your quote — we’ll tell you up front if any core terms apply to your order.

Can I see the actual engine before it ships?

Yes. Ask your specialist and we’ll send photos of your actual unit before it leaves.

Can I return it?

Unused, uninstalled parts can be returned within 30 days of delivery. Read the Shipping & Returns policy for the full conditions.

Will the used transmission fit my vehicle?

We match to your year, make, model, engine size and drive type (2WD/4WD/AWD) — and to your VIN when you share it. Transmissions vary by option code, so the VIN is the safest way to confirm fit.

What does the 90-day warranty cover?

Internal mechanical failure of the transmission’s internally lubricated parts for 90 days from delivery. Labor, towing, fluids, torque converters on manual-to-auto swaps and external electronics are not covered.

Should I replace anything during installation?

Most installers flush the cooler lines and use fresh fluid of the correct spec. Your installer should follow the manufacturer’s procedure; this is required for warranty coverage.

Can I see the transmission before it ships?

Yes. Ask and we’ll send photos of your actual unit before shipping.

Still have a question?

Call a specialist — we’re happy to help.

Call (888) 928-5882Quote